CPC AG Privacy Policy – GDPR-compliant

1. Data Protection at a Glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.

Data collection on our website

Who is responsible for the data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data? Your data is collected on the one hand by you providing it to us. This may, for example, be data that you enter into a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected in order to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipients and purpose of your stored personal data free of charge at any time. You also have the right to request the rectification, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice regarding this and other questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analytics tools and third-party tools When you visit our website, your browsing behavior may be statistically analyzed. This is done primarily with cookies and with so-called analytics programs. The analysis of your browsing behavior is usually anonymous; the browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy. You can object to this analysis. We will inform you about the options for objecting in this privacy policy.

2. Legal Bases

The relevant legal bases arise primarily from the GDPR. These are supplemented by national laws of the member states and may, where applicable, be applied together with or in addition to the GDPR.

Consent
Art. 6(1)(a) GDPR serves as the legal basis for processing operations for which we have obtained consent for a specific processing purpose.

Performance of a contract
Art. 6(1)(b) GDPR serves as the legal basis for processing that is necessary for the performance of a contract to which the data subject is party, or for the implementation of pre-contractual measures taken at the data subject's request.

Legal obligation Art. 6(1)(c) GDPR serves as the legal basis for processing that is necessary for compliance with a legal obligation.

Vital interests
Art. 6(1)(d) GDPR serves as the legal basis where processing is necessary in order to protect the vital interests of the data subject or of another natural person.

Public interest
Art. 6(1)(e) GDPR serves as the legal basis for processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Legitimate interest
Art. 6(1)(f) GDPR serves as the legal basis for processing that is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.

3. Rights of Data Subjects

Right of access
Pursuant to Art. 15 GDPR, data subjects have the right to request confirmation as to whether we process data concerning them. They may request information about this data as well as the further information listed in Art. 15(1) GDPR and a copy of their data.

Right to rectification
Pursuant to Art. 16 GDPR, data subjects have the right to request the rectification or completion of the data concerning them that we process.

Right to erasure
Pursuant to Art. 17 GDPR, data subjects have the right to request the immediate erasure of the data concerning them. Alternatively, pursuant to Art. 18 GDPR, they may request that we restrict the processing of their data.

Right to data portability
Pursuant to Art. 20 GDPR, data subjects have the right to request that the data they have provided to us be made available and to request its transmission to another controller.

Right to lodge a complaint
Data subjects also have the right to lodge a complaint with the supervisory authority responsible for them in accordance with Art. 77 GDPR.

Right to object
Insofar as personal data is processed on the basis of legitimate interests pursuant to Art. 6(1) sentence 1 (f) GDPR, data subjects have the right, pursuant to Art. 21 GDPR, to object to the processing of their personal data, provided there are grounds for doing so arising from their particular situation or the objection is directed against direct advertising. In the latter case, data subjects have a general right to object, which we will implement without the need to state a particular situation.

Pursuant to Art. 15 GDPR, data subjects have the right to request confirmation as to whether we process data concerning them. They may request information about this data as well as the further information listed in Art. 15(1) GDPR and a copy of their data.

Right to rectification Pursuant to Art. 16 GDPR, data subjects have the right to request the rectification or completion of the data concerning them that we process.

Right to erasure Pursuant to Art. 17 GDPR, data subjects have the right to request the immediate erasure of the data concerning them. Alternatively, pursuant to Art. 18 GDPR, they may request that we restrict the processing of their data.

Right to lodge a complaint
Data subjects also have the right to lodge a complaint with the supervisory authority responsible for them in accordance with Art. 77 GDPR.

4. General Information and Mandatory Information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller
The controller for data processing on this website is:

CPC Unternehmensmanagement AG
The Squaire 12
Am Flughafen
D-60549 Frankfurt am Main

Telephone: +49 69 56030303
Email: contact@cpc-ag.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, or similar).

Revocation of your consent to data processing
If we process your personal data within the framework of a balancing of interests on the basis of our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future, on grounds arising from your particular situation.

If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.

If we process your personal data in order to conduct direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise the objection as described above.

If you exercise your right to object, we will stop processing the data concerned for direct advertising purposes. An informal notice, or an email to datenschutz@cpc-ag.de, is sufficient for this. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion
Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice regarding this and other questions on the subject of personal data.

Objection to advertising emails
We hereby object to the use of contact data published within the framework of the legal notice obligation for sending advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.

5. Data Protection Officer

We have appointed a data protection officer for our company.

Prof. Dr. Andreas Wamsler
Pestalozzistraße 22
74321 Bietigheim

Telephone: +49 7142 9669351
Email: datenschutz@cpc-ag.de

6. Data Collection on Our Website

Cookies
The internet pages sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions that you require (e.g. the shopping cart function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your browsing behavior) are stored, these are dealt with separately in this privacy policy.

Cookiebot
This website uses the cookie consent tool Cookiebot of Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, which sets technically necessary cookies in order to store your cookie preferences. This data processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing a cookie consent management service for website visitors.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources. The basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

7. Analytics Tools and Advertising

Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Leadinfo
This website uses the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognizes visits from companies to our website based on IP addresses and shows us publicly available information about them, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behavior on our website and processes domains from form entries in order to correlate IP addresses with companies and to improve its services. Further information can be found at www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be collected by Leadinfo.“

IP anonymization
We have activated the IP anonymization function on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Browser plugin
You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics.

You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing
We have concluded an order data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics

Demographic characteristics in Google Analytics
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as from visitor data of third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to data collection”.

Microsoft Clarity
This website uses the web analytics service Microsoft Clarity. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Clarity records randomly selected visitors with an anonymized IP address and thus enables an analysis of the use of this website (e.g. mouse clicks, mouse movements, scrolling, activities with form fields). We use the anonymized data to design our website better and to improve usability. Based on anonymized data of your user behavior on our website, Clarity creates aggregated anonymized reports. In doing so, data is also transferred to Microsoft servers in the USA. Further information on data collection can be found in Microsoft's privacy policy: https://privacy.microsoft.com/de-de/privacystatement. You can object to the recording at any time via our cookie settings.

8. Newsletter

Newsletter data
If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

The data you have provided to us for the purpose of receiving the newsletter is stored by us until you unsubscribe from the newsletter and is deleted after you unsubscribe from the newsletter. Data that has been stored by us for other purposes (e.g. email addresses for the members' area) remains unaffected by this.

9. Plug-ins and Embedded Third-Party Content

We have integrated functions and content into our online offering that are obtained from third-party providers. For example, videos, graphics, buttons or posts (hereinafter referred to as content) may be embedded. In order to display content to visitors of our online offering, the respective third-party provider processes, among other things, the user's IP address so that the content can be transmitted to the browser and displayed. Without this processing, it is not possible to embed third-party content. In some cases, additional information is collected via so-called pixel tags or web beacons, whereby the third-party provider receives information about the use of the content or the visitor traffic on our online offering, technical information about the user's browser or operating system, the time of the visit or referring websites. The data obtained in this way is stored in cookies on the user's device.

Categories of data subjects:
Users of the plug-in

Categories of data:
Usage data (e.g. websites visited, interests, access time), meta and communication data (e.g. device information, IP address), contact data (e.g. email address, telephone number), master data (e.g. name, address)

Purposes of processing:
Design of our online offering, increasing the reach of advertisements on social media, sharing posts and content, interest- and behavior-based marketing, cross-device tracking

Legal bases:
Consent (Art. 6(1)(a) GDPR)

Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Google Maps is used in the interest of an appealing presentation of our online offerings and easy findability of the locations we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You can find more information on how user data is handled in Google's privacy policy: https://policies.google.com/privacy.

HubSpot
At CPC Unternehmensmanagement AG we use the HubSpot CRM (hereinafter „HubSpot“), an all-in-one platform for inbound marketing, sales, CRM and customer service, from HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA, to store and process the data from and in our sales and marketing processes. Since HubSpot cannot guarantee that data will not be transferred to the USA, we have concluded agreements with HubSpot on the basis of EU standard contractual clauses. HubSpot, Inc. participates in the EU-US Privacy Shield agreement and the Swiss-U.S. Privacy Shield and is certified for compliance with them. Further information on the Privacy Shield agreement can be found under „Privacy Shield List“ on the homepage of the U.S. Department of Commerce (https://www.dataprivacyframework.gov/).

The following companies affiliated with HubSpot Inc. comply with the data protection principles of the named Privacy Shields: HubSpot Ireland Limited, HubSpot Australia Pty Ltd, HubSpot Asia Pte. Ltd. and HubSpot Japan KK.

In accordance with Art. 28 GDPR, we have concluded a data processing agreement with HubSpot Inc. and fully implement the resulting requirements.

You can find details and information on HubSpot's data protection provisions at https://legal.HubSpot.com/de/privacy-policy.

As we are a HubSpot customer based in the European Economic Area („EEA“), HubSpot Ireland Limited is the controller for us when processing your personal data.

You can find specific details and information about the cookies used by HubSpot at https://legal.HubSpot.com/cookie-policy and https://legal.HubSpot.com/de/cookie-policy. If you do not want to be recorded by HubSpot at all, you can prevent the storage of cookies at any time through your browser settings or use the following opt-out link: Opt-Out Link.

You can reach HubSpot's data protection officer at privacy@HubSpot.com.

The central element of HubSpot is customer-related profiles that are generated as soon as an initial contact is made with us by telephone, electronically/digitally, by email, via our website (e.g. by submitting a form) or our chatbot, or in any other way.

We use HubSpot in our company for the following activities:

Customer relationship management and customer service
Contact forms / email
Individualized email marketing (newsletter/info mail, automated emails e.g. for providing downloads)
Content management (website and blog, landing pages)
Social media publishing & reporting
Reporting (e.g. traffic sources, accesses, etc. …)
Customer relationship management and customer service
Applicant management

We record the data collected from you in the context of pre-contractual and contractual contacts in HubSpot in order to

maintain a customer and applicant file,
organize internal tasks,
organize general customer service (inquiries, requests for quotations, callbacks, etc.),
optimize and control internal processes (e.g. monitoring of customer contacts, task reminder management, reporting, etc.)
organize, control and optimize our inbound marketing

We collect this data because it is necessary for the performance of a contract with you or for the implementation of pre-contractual measures taken at your request within the meaning of Art. 6(1)(b) GDPR, or because the processing is necessary for compliance with a legal obligation, Art. 6(1)(c) GDPR, to which CPC Unternehmensmanagement AG is subject as controller.

In addition, we collect and use this data on the basis of our legitimate interest within the meaning of Art. 6(1)(f) GDPR, in order to get in touch with our customers, to determine which of our company's services are of interest to our customers, and for individualized promotional communication, insofar as this is legally permissible.

Contact form / email
Form fields that you must fill in in any case in order to contact us via this form so that we can respond to your inquiry are marked with an * as mandatory fields.

When you send us the form you have completed, the data you have provided, as well as your IP address, date and time, are first processed by HubSpot for us and then made available to us in our HubSpot system. This processing of your personal data is necessary so that we can process and answer your inquiry via the contact form, Art. 6(1)(b) GDPR.

If you contact us directly by email, we will also store, process and enter into our HubSpot system the information you provide to us in this email. This processing of your personal data is necessary so that we can process and answer your inquiry, Art. 6(1)(b) GDPR.

In addition, the data collected via the contact form and by email is stored and processed in HubSpot in order, within the framework of our legitimate interest within the meaning of Art. 6(1)(f) GDPR, to record why customers have contacted us and to determine which of our company's services are of particular interest to our customers. In addition, we use this data to provide our contacts with individualized information about the services we offer, insofar as this is legally permissible.

We delete the data collected in this way if it is no longer required and any statutory retention obligations have expired. We check annually whether data is to be deleted. Within the framework of the statutory retention obligations (6 years pursuant to the German Commercial Code (HGB), 10 years pursuant to the German Fiscal Code (AO)), deletion takes place after the end of the year in which these expire.

Information for applicants
As part of the job application process via our career website, we use HubSpot to collect and process the following personal data submitted by you as an applicant:

First name, last name
Address
Email address
Mobile number
Cover letter
CV and relevant references and certificates

We use this data exclusively to process your application. Only the employees involved in the application process have access to this data. The data is deleted six months after the end of the application process.

You have the right to receive information about the origin, recipients and purpose of your stored personal data free of charge at any time. You also have the right to request the rectification, blocking or deletion of this data.

Contact form for email marketing / blog updates
On our website you will find various contact forms through which you can request free information material from us (marketing assets such as a web analytics kit, a whitepaper, etc.), event tickets and/or a newsletter (e.g. blog updates, etc.) on various areas of our services. In order to receive this information material from us, a form must be completed and sent to us. Form fields that you must fill in in any case in order to receive the information material are marked with an * as mandatory fields.

The data collected via the contact forms for information material, free events and the subscription of newsletters is made available to us in HubSpot, stored and processed there. In addition to the data you enter, your IP address and the time at which you subscribed to the marketing newsletter are stored. In addition to the form data, HubSpot evaluates the data collected about you via cookies when the form data is submitted. With the help of HubSpot, we can provide you with individualized and tailored information about our services. This not only has the advantage for us that we send you only targeted information that we assume is really of interest to you. In addition, we also track whether you have any interest at all in the information we provide, or whether we are only bothering you with emails that are unnecessary and annoying for us and for you. Should we determine this, we then endeavor not to provide you with any more information. Because we too have no interest in getting on your nerves with emails that you do not read and delete, or in the worst case even remember us, CPC Unternehmensmanagement AG, negatively. You have given your consent to this type of data processing in accordance with Art. 6(1)(a) GDPR. You can of course revoke this consent at any time.

Information material
If you request information material via our site, we also obtain your consent for us to provide you by email with individualized and tailored information about our services.

Newsletter
If you subscribe to a newsletter via our site, we also obtain your consent for us to provide you by email with individualized and tailored information about our services.

10. Social Media Presences

We maintain online presences on social networks and career platforms in order to be able to exchange information with the users registered there and to get in touch with them easily. In some cases, the data of users in social networks is used to conduct market research and thus pursue advertising purposes. Based on users' usage behavior, for example the indication of interests, user profiles can be created and used to tailor advertisements to the interests of target groups. For this purpose, cookies are regularly stored on users' devices, in some cases regardless of whether you are a registered user of the social network.

In connection with the use of social media, we also use the associated messengers in order to be able to communicate easily with users. We point out that the security of individual services may depend on the user's account settings. Even in the case of end-to-end encryption, the service provider can draw conclusions as to whether and when users communicate with us and may, if applicable, record location data. Depending on where the social network is operated, user data may be processed outside the European Union or outside the European Economic Area. This may result in risks for users because, for example, the enforcement of their rights may be made more difficult.

Categories of data subjects:
Registered users and non-registered users of the social network

Categories of data:
Master data (e.g. name, address), contact data (e.g. email address, telephone number), content data (e.g. text entries, photographs, videos), usage data (e.g. websites visited, interests, access times), meta and communication data (e.g. device information, IP address)

Purposes of processing:
Expansion of reach, networking

Legal bases:
Legitimate interests (Art. 6(1)(f) GDPR), consent (Art. 6(1)(a) GDPR)

Legitimate interests:
Interaction and communication on social media presence, increasing profit, insights about target groups

Facebook

Service used:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland

Privacy policy:
https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 and https://www.facebook.com/legal/terms/page_controller_addendum

Opt-out link:
https://www.facebook.com/settings?tab=ads

Service used:
LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085, USA

Privacy policy:
https://www.linkedin.com/legal/privacy-policy

Opt-out link:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

YouTube

Service used:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy:
https://policies.google.com/privacy?hl=de&gl=de

Opt-out link:
https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/

Xing

Service used:
New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany

Privacy policy:
https://privacy.xing.com/de/datenschutzerklaerung

11. Liability for Our Own Content

The contents of these pages were created with the greatest care. However, we cannot guarantee the accuracy, completeness and topicality of the content. As a service provider, we are responsible for our own content on these pages under general law.

12. Liability for Links (Content of External Providers)

These own contents are to be distinguished from cross-references („links“) to content provided by other providers. We have no influence on their content; the respective provider or operator of the pages is always responsible for the content of the linked pages.

13. Contact

In our online offering, we offer the option of contacting us directly or obtaining information via various contact options. In the event of contact, we process the data of the requesting person to the extent necessary to answer or process the request. Depending on the way in which contact is made with us, the processed data may vary.

Categories of data subjects:
Requesting persons

Categories of data:
Master data (e.g. name, address), contact data (e.g. email address, telephone number), content data (e.g. text entries, photographs, videos), usage data (e.g. interests, access times), meta and communication data (e.g. device information, IP address).

Purposes of processing:
Processing of inquiries

Legal bases:
Consent (Art. 6(1)(a) GDPR), performance or initiation of a contract (Art. 6(1)(b) GDPR)

14. Data Transmission

We transmit the personal data of visitors to our online offering for internal purposes (e.g. for internal administration or to the human resources department, in order to comply with legal or contractual obligations). Internal data transmission or disclosure of the data only takes place to the extent necessary in compliance with the relevant data protection regulations.

In order to perform contracts or to fulfill a legal obligation, it may be necessary for us to pass on personal data. If the data required for this is not made available to us, it may be that the contract with the data subject cannot be concluded.

We transmit data to countries outside the EEA (so-called third countries). This is done for the above-mentioned purposes (transmission within the group and/or other recipients). The transmission only takes place to fulfill our contractual and legal obligations or on the basis of consent previously granted by the data subject. In addition, this transmission takes place in compliance with the applicable data protection laws and in particular in accordance with Art. 44 et seq. GDPR, in particular on the basis of adequacy decisions issued by the European Commission or on the basis of certain guarantees (e.g. standard data protection clauses, etc.).

15. Storage Period

We generally store the data of visitors to our online offering for as long as this is necessary to provide our service or insofar as this has been provided for by the European directive and regulation legislator or another legislator in laws or regulations to which we are subject. In all other cases, we delete the personal data after the purpose has been fulfilled, with the exception of such data that we must continue to store in order to fulfill legal obligations (e.g. we are obliged to retain documents such as contracts and invoices for a certain period of time due to tax and commercial law retention periods).

16. Amendment of This Privacy Policy

We revise this privacy policy in the event of changes to data processing or for other reasons that make this necessary. You can always find the current version on this website.

(As of: 30.04.2026)

17. Data Protection Microsoft Teams

Privacy information for online meetings, telephone conferences and webinars via „Microsoft Teams“ of the CPC Unternehmensmanagement AG group of companies.

In the following, we would like to inform you about the processing of personal data in connection with the use of „Microsoft Teams“.

Purpose of processing
We use the „Microsoft Teams“ tool to conduct telephone conferences, online meetings, video conferences and/or webinars (hereinafter: „online meetings“). „Microsoft Teams“ is a service of Microsoft Corporation.

Controller
The controller for data processing directly related to the conduct of „online meetings“ is the respective legal company of the CPC Unternehmensmanagement AG group of companies within which the meeting is organized. You can find this information in the email signature of the organizer of the „online meeting“.

Note: Insofar as you access the „Microsoft Teams“ website, the provider of „Microsoft Teams“ is responsible for the data processing. However, accessing the website is only necessary for the use of „Microsoft Teams“ in order to download the software for using „Microsoft Teams“.

If you do not want to or cannot use the „Microsoft Teams“ app, you can also use „Microsoft Teams“ via your browser. The service is then also provided via the „Microsoft Teams“ website.

What data is processed?
Various types of data are processed when using „Microsoft Teams“. The scope of the data also depends on what data you provide before or during participation in an „online meeting“.

The following personal data is subject to processing
Information about the user: e.g. display name („Display name“), email address if applicable, profile picture (optional), preferred language. Meeting metadata: e.g. date, time, meeting ID, telephone numbers, location. Text, audio and video data: You may have the option of using the chat function in an „online meeting“. In this respect, the text entries you make are processed in order to display them in the „online meeting“. In order to enable the display of video and the playback of audio, the data from the microphone of your device and from any video camera of the device is processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the „Microsoft Teams“ applications.

Scope of processing
We use „Microsoft Teams“ to conduct „online meetings“. If we want to record „online meetings“, we will inform you transparently in advance and – if necessary – ask for consent.

If it is necessary for the purpose of logging the results of an online meeting, we will log the chat contents. However, this will generally not be the case.

Automated decision-making within the meaning of Art. 22 GDPR is not used.

Legal bases of data processing
Insofar as personal data of employees of the CPC Unternehmensmanagement AG group of companies is processed, § 26 BDSG (German Federal Data Protection Act) is the legal basis for data processing. If, in connection with the use of „Microsoft Teams“, personal data is not necessary for the establishment, implementation or termination of the employment relationship, but is nevertheless an elementary component in the use of „Microsoft Teams“, then Art. 6(1)(f) GDPR is the legal basis for data processing. In these cases, our interest lies in the effective conduct of „online meetings“.

Otherwise, the legal basis for data processing when conducting „online meetings“ is Art. 6(1)(b) GDPR, insofar as the meetings are conducted within the framework of contractual relationships.

If there is no contractual relationship, the legal basis is Art. 6(1)(f) GDPR. Here too, our interest lies in the effective conduct of „online meetings“.

Recipients / disclosure of data
Personal data processed in connection with participation in „online meetings“ is generally not passed on to third parties unless it is specifically intended to be passed on. Please note that content from „online meetings“, as with in-person meetings, often serves precisely to communicate information with customers, prospects or third parties and is therefore intended to be passed on.

Other recipients: The provider of „Microsoft Teams“ necessarily becomes aware of the above-mentioned data insofar as this is provided for within the framework of our order processing agreement with „Microsoft Teams“.

Deletion of data
We generally delete personal data when there is no requirement for further storage. A requirement may exist in particular if the data is still needed in order to fulfill contractual services, to check and grant or ward off warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion is only considered after the respective retention obligation has expired.

Right to lodge a complaint with a supervisory authority
You have the right to complain about the processing of personal data by us to a supervisory authority for data protection.