Process Mining Consulting: Higher Margins & AI Readiness
Quick ROI
Immediate results
Change is a must
Quick ROI
Immediate results
Change is a must
Our customers
01 Why most lawsuits today cost too much money
Many companies feel it every day: processes move slowly, numbers come in late, and no one knows exactly where the margin is being lost. At the same time, the pressure to adopt AI is growing. But there is a lack of clean data and clear structures to make this happen. The result is missed opportunities and excessive costs. After all, only those who understand the bottlenecks and inefficiencies in their processes can eliminate them. The good news: The four most common causes can be specifically addressed with our Process Mining Consulting.
"AI often fails due to a lack of process clarity. Process mining makes these processes visible and usable."
Michael Babilon-Teubenbacher, Partner at CPC
02 How Process Mining Consulting Works
Many companies know that there is potential in their processes. But they don’t see where it lies. Our approach is clearly structured and delivers quickly visible results across all areas of the business: from order processing and production to procurement, finance, and controlling. In three phases, we make your processes transparent, improve them in a targeted manner, and ensure long-term success. This gives you a fact-based foundation for improved performance and better decisions.
Our three-step approach:
Overview of Applications
Order Processing
Production
Shopping
Finance
We identify duplicate work and compliance risks in your financial processes, automate routine tasks, and provide long-term relief for your teams.
Sales
We analyze your sales funnel from lead to close. This helps you identify where deals are falling through and where your team needs support.
logistics
We identify delays in receiving, warehousing, and shipping. This allows you to speed up turnaround times and measurably reduce inventory costs.
Order Processing
Production
We identify bottlenecks, downtime, and lost production cycles in your manufacturing process. You can increase output and quality without purchasing additional machinery.
Shopping
We make supplier performance, price changes, and ordering processes transparent. This helps you reduce costs and strengthen your negotiating position.
Finance
We identify duplicate work and compliance risks in your financial processes, automate routine tasks, and provide long-term relief for your teams.
Sales
We analyze your sales funnel from lead to close. This helps you identify where deals are falling through and where your team needs support.
logistics
We identify delays in receiving, warehousing, and shipping. This allows you to speed up turnaround times and measurably reduce inventory costs.
"Few investments pay off this quickly: a 3% increase in margin per $100 million in revenue, after just four months."
Marc Czerlinsky, Partner
03 Why Process Mining Projects Fail Without Change Management
Process mining is a powerful tool. But the tool alone cannot transform a company. That is why we place a special focus on professional change management in our projects. Transparency exposes weaknesses, breaks down departmental silos, and makes decisions open to criticism. Without experienced guidance, this can quickly become a major test for your organization. We ensure that transparency translates into real progress. This way, your employees will embrace the change rather than resist it.
Transparency has two sides
Process mining reveals what has remained hidden for years. This applies to employees as well. When processes become visible, everyone can see where errors occur and who makes which decisions.
Transparency has two sides
This can unsettle managers and put departments under pressure to justify their actions. We guide this process with sensitivity, build trust, and ensure that transparency is seen as an opportunity.
Change Without Fear
Digitalization raises concerns that can slow down any project. Many employees fear being replaced by automation or suddenly making their own mistakes public.
Change Without Fear
These concerns are understandable and must not be ignored. We help your teams overcome their fears, build trust, and demonstrate how process mining enhances their work.
Breaking down silos
Going forward, accountability for processes will work differently than your teams are used to. Until now, everyone was responsible for their own area; now, the focus is on achieving a shared result across departmental boundaries.
Breaking down silos
This fundamentally changes hierarchies, communication channels, and leadership styles. We help your employees grow into this new role and see collaboration as a strength.
Focused on Success
Many projects fizzle out because too many initiatives are underway at the same time. In small and medium-sized businesses in particular, companies often launch numerous projects simultaneously—and none of them reach their goal.
Focused on Success
That’s why we work in clear 4-month phases. During this time, we focus on a single project and drive it forward consistently until we achieve measurable results. After four months, the return on investment is realized. From that point on, you’re the winner, and we can launch the next project together.
04 Getting Started: Proof of Value in 30 Days
You don’t have to launch a major project right away to experience the impact of process mining. With our Proof of Value, you’ll see in just 30 days what potential lies within your processes and how your organization can successfully navigate the change. That’s because, alongside the data model, we lay the foundation for change: with a stable leadership coalition, a compelling change story, and a detailed change roadmap. This allows you to make decisions on a solid foundation—both technically and organizationally.
The Process Thread
Factory tour
We’ll come to your location to get a firsthand look at your processes. Together with your production and IT managers, we’ll select the most promising area for the proof of value.
Data model
We integrate your IT systems and build a detailed data model of your process. During daily 30-minute coordination meetings, we address any outstanding questions with your business units.
Potential Analysis
Our proof of value quantifies the specific potential in euros and percentages. This way, you’ll know which strategies are worth pursuing and how your project will pay for itself within four months.
Factory tour
We’ll come to your location to get a firsthand look at your processes. Together with your production and IT managers, we’ll select the most promising area for the proof of value.
Data model
We integrate your IT systems and build a detailed data model of your process. During daily 30-minute coordination meetings, we address any outstanding questions with your business units.
Potential Analysis
Our proof of value quantifies the specific potential in euros and percentages. This way, you’ll know which strategies are worth pursuing and how your project will pay for itself within four months.
The Change Thread
Starting grid
Through interviews with management and experts, we assess the current state of affairs, the key success factors, and the impact of the change on your organization. At the same time, we identify sponsors, drivers, stakeholders, and those affected. We also build a stable leadership coalition at the highest level to collectively drive the change.
Change Story
We answer the three key questions: “Why are we changing?” “What does the desired outcome look like?” “And how do we achieve it?” The result is a compelling change story that inspires your employees.
Empowering Leaders
Transparency changes the rules of the game. That’s why, at
, we work closely with managers in the affected departments to alleviate their concerns about exposing their processes. In commitment workshops, we shift the mindset away from focusing solely on departmental results and toward contributing to the overall outcome. At the same time, we develop a roadmap outlining all the change initiatives that will accompany the implementation of process mining.
Starting grid
Through interviews with management and experts, we assess the current state of affairs, the key success factors, and the impact of the change on your organization. At the same time, we identify sponsors, drivers, stakeholders, and those affected. We also build a stable leadership coalition at the highest level to collectively drive the change.
Change Story
We answer the three key questions: “Why are we changing?” “What does the desired outcome look like?” “And how do we achieve it?” The result is a compelling change story that inspires your employees.
Empowering Leaders
Transparency changes the rules of the game. That’s why we work closely with managers in the affected departments to alleviate their concerns about exposing their processes. In commitment workshops, we shift the mindset away from focusing solely on departmental results and toward contributing to the overall outcome. At the same time, we develop a roadmap outlining all the change initiatives that will accompany the implementation of process mining.
“Change management isn’t just an add-on; it’s the foundation of our process mining consulting.”
Michael Kempf, Partner at CPC
We would like to express our gratitude for these awards.
- CPC is five-time No. 1 hidden champion for change management
- Year after year, Brandeins/thema names us Germany's best management consultancy for change management.
- We have been Focus Top Consultants for many years.
- HR Excellence Award and European Training Award winner together with Deutsche Telekom and Lufthansa Technik
- We are ranked No. 1 on the Great Place to Work list in the 51–100 employees category and are a Kununu Top Company.
Discuss
your project with us!
The first step is very simple—and don't worry: we don't send boring newsletters or annoying advertising emails. Instead, we focus on what's important: your desire for change and how we can help your business move forward.
Step 1
Call back or email.
We will contact you within 24 hours, record your requirements, and coordinate an appointment with one of our experts.
Step 2
Free initial consultation.
Step 3
You decide how to proceed.
Offer, pitch, or project launch? You decide the next steps.