We lead change projects to sustainable success

Digitalization, cultural changes, and market factors are driving business transformation. But change doesn't happen on its own—it has to be purposefully designed. Change management is crucial. Without a clear process, employees feel overwhelmed, which creates resistance and slows down change. We help you get your organization on board and create a culture that not only embraces change but actively shapes it.

Actively involving employees in change

We ensure that employees understand the change process, actively participate in shaping it, and identify with the new structures. This creates a high level of acceptance and motivation for change.

Implement change management with a clear process Implement change management with a clear process

We manage change processes in a targeted manner using proven methods and tailor-made strategies. This reduces resistance, creates security, and enables sustainable transformation.

Fully realize potential for change

Through targeted communication, participation, and a clear roadmap, change becomes a real opportunity. This is how we help companies realize their full potential and achieve their desired goals.

Actively involving employees in change

We ensure that employees understand the change process, actively participate in shaping it, and identify with the new structures. This creates acceptance and motivation for change.

Implement change with a clear process

We manage change processes in a targeted manner using proven methods and tailor-made strategies. This reduces resistance, creates security, and enables sustainable transformation.

Unleash the full potential for change

Through targeted communication, participation, and a clear roadmap, change becomes a real opportunity. This is how we help companies realize their full potential and achieve their desired goals.

Our customers

Successful change with meaning and structure

In a world full of change—shaped by digitalization, globalization, and Industry 4.0—adaptability is crucial. Our change management experts advise you on how to implement transformations quickly, in a structured and secure manner. Our experience in numerous projects shows that successful change happens when employees are actively involved. Because people are the key to success. We ensure that your managers and teams recognize the opportunities presented by change and actively drive them forward.

Our change process is suitable for any change project and has proven itself in over 2,500 projects. We also offer specialized solutions for technological changes, organizational and cultural change, and changing customer needs and market conditions.

Discuss your project with us

Consultants worldwide at your service.

Successful projects for our customers.

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Focus on
Change Management.

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of DAX companies place their trust in us.

Our change process—
Suitable for any project

More and more companies are placing their trust in our change management experts. With decades of experience, we support companies in successfully implementing change. Our consultants develop tailor-made solutions that involve managers and employees and deliver early success. Using innovative methods, we guide your company safely through change and help you to fully exploit your potential. Our change consulting ensures sustainable success, exceptional performance, and growth. Together with you, we design changes that really make a difference. Let us professionally accompany your change – for your successful future!

Initiating Change

...is the first step in the change process. It lays the foundation for a clear, goal-oriented transformation.

Change Implementation

...aims to implement your change in a targeted manner and lead it to lasting success. To this end, we offer you a package of six highly effective modules.

Would you like more information about change management?

Specific change management applications

Over the years, we have developed tried-and-tested specialized change solutions for many different areas. These are based on extensive practical experience and help you save time and money. These approaches complement our general change management process and are particularly valuable when your changes are far-reaching and many employees need to be convinced. Benefit directly from our knowledge gained from over 30 years of change management consulting.

SAP S/4 HANA Change

A survey of SAP customers shows that 62% of the challenges associated with S/4HANA transformations relate to human factors. We ensure that companies take all aspects of change into account, not just processes and systems.

CRM Consulting

A lack of transparency and ineffective relationship management slow down sales. Our CRM-supported approach structures the customer journey, provides clear data, and strengthens customer relationships—for measurable, sustainable success.

Digitization of administration

Despite billions invested in digitalization, municipal goals remain unachieved. Our consulting services rapidly modernize organizations and processes and ensure efficient, digital, customer- and service-oriented administration.

Executive development

Many managers are not prepared for future challenges—resulting in dissatisfied employees and high turnover. Our programs modernize leadership, retain talent, and ensure long-term business success.

Adaptive organizational design

Conflicting goals, rigid rules, and silos slow companies down. Our adaptive organizational design creates agile structures and promotes systems thinking—for greater resilience, innovative strength, and sustainable competitiveness.

cultural development

Cultural work often fails due to invisible problems: unresolved conflicts, lack of appreciation, unclear goals. Our iterative approach overcomes obstacles and creates lasting change—with focus, impact, and measurable success.

Business storytelling

Storytelling strengthens communication, impact, and motivation—but it also takes practice. With us, you will discover inspiring stories, craft compelling messages, and unleash your full potential as communicators.

AI Consulting: Overview

We provide an overview of best practices in AI consulting, current study figures, technologies, and infrastructure expertise. Discover key challenges, concrete customer benefits, and proven AI solutions.

Our AI consulting process

In six clear steps, our AI consulting provides you with technological solutions and change management from a single source. We identify use cases, implement them, and deliver economic results. This is how AI becomes a growth driver for your organization.

AI strategy

Many companies recognize the potential of artificial intelligence but fail to develop a clear strategy. We clarify objectives, examine data, identify potential, and create a roadmap—so that AI delivers tangible, measurable results for you.

AI maturity check for your company

The AI maturity check shows where you stand in the AI race. You receive a clear assessment and a free analysis. This allows you to step on the gas and leave the competition behind.

ChatGPT driver's license

The ChatGPT license enables your employees to use AI tools safely and clearly: It minimizes compliance risks, protects data, and helps teams work efficiently with ChatGPT, Gemini, and other similar tools.

We would like to express our gratitude for these awards.

CPC is five-time No. 1 hidden champion for change management
Year after year, Brandeins/thema names us Germany's best management consultancy for change management.
We have been Focus Top Consultants for many years.
HR Excellence Award and European Training Award winner together with Deutsche Telekom and Lufthansa Technik
We are ranked No. 1 on the Great Place to Work list in the 51–100 employees category and are a Kununu Top Company.

Change Initiation:
How we start change projects

Our Change Initiation is the crucial first step in the change process. It lays the foundation for a clear, goal-oriented transformation. Together with you, we develop measures that are perfectly tailored to your company and your employees. In four effective modules, we analyze the effects of change, create a common understanding of the change goals, and get the key people in your company on board. In this way, we build a stable change architecture that supports all further steps.

Change Initiation has proven itself many times in practice and is indispensable for any change project. With this product, we make the opportunities of change tangible and create a solid basis for acceptance and co-creation—so that your change is successful.

1. Change Analysis

In the first step, we analyze your previous change initiatives and evaluate current change processes.

1. Change Analysis

To do this, we survey managers and relevant stakeholders—either digitally or in person. Our change analysis consists of two elements:

Change Legacy Analysis: Which success factors from previous projects can we leverage? Which mistakes should we avoid repeating?

Change Impact Analysis: Which stakeholder groups and departments are affected by the change, and how will the transformation impact them? What needs to be adjusted—in terms of leadership, teams, or skills?

With these insights, we identify the most important stakeholders in your company and plan appropriate measures—depending on how strongly they are affected and how much information they need. In this way, we shape change in a targeted and effective manner, rather than applying a one-size-fits-all approach.

2. Change Story

The change story explains why the change is necessary and what impact it will have on your company and your departments.

2. Change Story

It describes the target state and the path to get there. An effective change story is visionary, motivating, easy to understand, and clearly formulated. This provides guidance to all employees and promotes understanding.

Together with your sponsors and key players, we develop a clear, inspiring vision for the transformation. In doing so, we align the different expectations of your management team to create a common basis for consistent communication.

In this step, our change management ensures that everyone involved feels that something is different—and better—than usual, and that this is precisely why it will be successful.

3. Change Network Map

The success of a change project depends largely on the people involved.

3. Change Network Map

It is crucial that we identify key stakeholders and find committed employees who will actively help shape the change.

The Change Network Map visualizes the network of actors: it shows relationships between your managers, project participants, and other stakeholders. The map can be used to identify local sponsors, change agents, and influencers. It also helps to identify areas with less networking and to involve them in the exchange in a targeted manner.

In addition, the attitudes of teams and individual employees can be recorded in order to identify resistance at an early stage. Targeted measures are also derived and planned. In this step, our change management lays the foundation for an effective engagement process.

4. Change architecture

Based on the results from the first three building blocks (
), we develop the change architecture. The first building block consists of the following steps:

4. Change architecture

This is an integrated change plan that bundles all derived measures. It includes targeted change measures for different target groups, tailored to their needs, in order to promote acceptance and commitment.

Typical measures include: involving employees in the design of solutions, target group-oriented communication, training & enabling, and recognition & rewards.

In the architecture, we also define milestones and show what effect the measures should have. It also serves to synchronize with the project plan. And thanks to the concept of effective change management and flexible change controlling, the architecture can be dynamically adapted to unexpected developments.

"With Change Initiation, we offer you valuable support for the fundamental first steps in change management."

Diana Herr, Senior Manager at CPC

Change Implementation:
How we lead change projects to success

Following change initiation, the second step in the change process begins: change implementation. Its goal is to implement your change in a targeted manner and lead it to lasting success. To this end, we offer you a package of six highly effective modules. With clear structures and targeted communication, we work with you to create an environment in which change is lived. We empower your managers as drivers, actively involve employees, and effectively communicate new ways of working.

With our Change Implementation, we ensure that your change is implemented consistently, successfully, and sustainably. Make your company fit for the future – with our Change Implementation, the proven approach for successful, sustainable transformation!

1. Change Management Office

The Change Management Office (CMO) is the central point of contact for all questions relating to change management and the counterpart to project or program management.

1. Change Management Office

It is typically staffed by CPC change experts, who manage the transformation and ensure acceptance and commitment among your employees.

The core tasks of the CMO include:

- Informing all employees not directly affected by the change at an early stage to prevent unnecessary resistance
- Defining and planning all change activities in close coordination with project or program management
- Implementing and monitoring the impact of change measures and adjusting activities in response to changing situations
- Stakeholder management and coordination of the change network

Through these measures, the CMO ensures effective and targeted change.

2. Change Communication

We develop communication measures based on the change impact analysis, which shows how individual areas of the company are affected by the change.

2. Change Communication

Our communication campaigns provide stakeholders with relevant information, knowledge, and updates on the change in a targeted manner. In addition, all important content is available to employees on the intranet at any time. With visual change branding and merchandise items, we increase identification with the change and promote daily engagement.

To ensure effective communication, we develop a structured communication plan, establish effective channels, and use target group-specific micro stories. In this way, we promote awareness and acceptance among your employees. We highlight small and large successes, present them as inspiring articles or videos, and thereby motivate everyone involved to embrace change.

3. Change Leadership

Leadership is the key to the success of any transformation. The board, sponsors, and executives actively shape the change.

3. Change Leadership

They act as role models for the jointly developed vision.

We support your management team in continuously focusing on change, exemplifying the vision, and acting as the central driver of transformation.

In addition, we empower the leadership roles identified with the help of the Change Network Map to actively shape and drive change. We also establish a platform for exchange and communication to best support managers in their task of guiding their teams through change in a sustainable manner.

4. Change Agent Network

Sustainable transformations require committed people on the ground. That is why we rely on change agents.

4. Change Agent Network

Change agents are employees who enthusiastically support change. They act as coaches, trainers, or multipliers and promote a positive culture of change within their network.

Their tasks include supporting local management in implementing change measures, identifying and overcoming obstacles, and communicating challenges and sentiments within the team. This makes them the central interface between the Change Management Office and the areas affected.

Building a strong change agent network is one of the most important and challenging processes in our approach. That's why we're only satisfied once we've built a strong network and people are successfully shaping the transformation on the ground.

5. User communities

User communities are networks of your employees who regularly exchange information about challenges and best practices.

5. User communities

They support each other throughout the transformation, thereby promoting knowledge transfer.

We support the development of these communities by having our experts moderate the exchange, present practical hacks, and provide targeted support. We also provide the groups with relevant project information. Over time, the participants take over the leadership and independently share valuable knowledge with each other.

The communities strengthen acceptance and commitment to change and form a central platform for the exchange of best practices. This creates a sustainable network that drives change forward.

6. Training & Enabling

Training and enabling is an important process for successfully guiding employees through change.

6. Training & Enabling

It often takes an "aha" moment for them to accept new ways of working—especially if they have been working according to tried-and-tested patterns for a long time.

Depending on the transformation goal, a lot can change for the employees affected: in addition to new processes and tools, changes in thinking and behavior are often necessary. Traditional classroom training is not enough. Instead, we rely on experiential formats that teach new ways of working in a practical way.

Our approach: We identify enabling needs and skill gaps, develop a customized training plan for the various areas, and implement the measures at the right time. Through continuous performance measurement, we ensure that your employees are optimally prepared for everything that the change entails.

Change Implementation is a package of six highly effective modules that we use to make your change project a success.

Michael Babilon-Teubenbacher, Partner at CPC

We offer you the following advantages:

High acceptance within the company

Top management, executives, project participants, and end users are behind the transformation and the associated technical and procedural changes.

Valuable change expertise

Managers acquire practical knowledge of change methods that they can also apply in future projects. For example, they recognize resistance early on and know which measures will help.

Transparency of impacts

The effects of the transformation are transparent and target group-specific. This allows the right information and empowerment measures to be provided and implemented.

Informed employees

Long-term communication tools keep managers and end users regularly informed and provide them with the knowledge they need for a successful transformation.

Strong network of change agents

An organization-wide network of dedicated change agents actively supports the transformation and provides needs-based communication and empowerment measures within the project.

Discuss your project with us

High acceptance within the company

Top management, executives, project participants, and end users are behind the transformation and the associated technical and procedural changes.

Valuable change expertise

Managers acquire practical knowledge of change methods that they can also apply in future projects. For example, they recognize resistance early on and know which measures will help.

Transparency of impacts

The effects of the transformation are transparent and target group-specific. This allows the right information and empowerment measures to be provided and implemented.

Informed employees

Long-term communication tools keep managers and end users regularly informed and provide them with the knowledge they need for a successful transformation.

Strong Change Agents Network The Change Agents are a network of experienced and highly qualified change agents who have successfully implemented change processes in a wide range of industries. They are available to support you in your change process with their expertise and experience.

An organization-wide network of dedicated change agents actively supports the transformation and provides needs-based communication and empowerment measures within the project.

Discuss your project with us

Discuss
your project with us!

The first step is very simple—and don't worry: we don't send boring newsletters or annoying advertising emails. Instead, we focus on what's important: your desire for change and how we can help your business move forward.

Michael Kempf

Partners

Step 1

Call back or email.

We will contact you within 24 hours, record your requirements, and coordinate an appointment with one of our experts.

Step 2

Free initial consultation.

In a video conference, you explain your project and discuss possible solution scenarios with our expert.

Step 3

You decide how to proceed.

Offer, pitch, or project launch? You decide the next steps.

We lead change projects to sustainable success

Our customers

Successful change with meaning and structure

Discuss your project with us

Our change process— Suitable for any project

Would you like more information about change management?

Specific change management applications

We would like to express our gratitude for these awards.

Change Initiation: How we start change projects

Change Implementation:How we lead change projects to success

We offer you the following advantages:

Discuss your project with us!

ChatGPT Driver's License: How Companies Minimize Legal and Compliance Risks

Our change process—
Suitable for any project

Change Initiation:
How we start change projects

Change Implementation:
How we lead change projects to success

Discuss
your project with us!