Instant digitization

Kick-start for the digitalization of your municipality

There are countless studies, concepts and approaches on how the digitalization of public administration can succeed. On the other hand, the big system houses promise the "big solution". None of this is practicable for local authorities and their budgets. The digital successes must now be immediate, and the spirit of optimism should be generated with concrete results that bring real benefits for citizens.

The starting position: Nobody starts at 0% digitization

Most administrations have a website, the authorities are equipped with broadband and many have a computer center. Employees work at PC workstations on specialist procedures that use highly specialized software for many areas. The big problem, however, is that citizens cannot access the administration's services via the homepage. If at all, applications can only be submitted via online PDFs. According to the Online Access Act's maturity model for assessing the digital development status of individual services, 95% of local authorities are at maturity level 0 or maturity level 1.

 

The Online Access Act requires defined services to be available at least at level 3 by the end of 2022. In simple terms, this means that citizens apply for the service digitally and also receive it digitally. This level of ambition is almost impossible for the majority of local authorities to achieve by 2022. However, it is high time to take up the challenge.

The instant digitization package

In July 2021, one of our customers, who is responsible for a large district, summarized our approach in one sentence: "We are finally getting direct and pragmatic help and not just producing paper again."

Discuss your project with us: