Development Processes, Project Management, Agile, Business Process Management. How can processes not only exist on paper, but transfer into the DNA of the company and create demonstrable benefits?
How to introduce an HR shared service center to a leading telecommunication company, if each division handles human resources differently? “Not at all,” we say, and leverage the harmonization and optimization of HR processes.
“Processes are as exciting as a telephone book,” says our customer at the beginning of the project. The leader of one of the largest HR organizations in the world wants and needs to fundamentally restructure its organization and sees processes as a necessary evil.
“Managers and employees can provide HR services as easy as buying on Amazon.“ With this guiding idea, we inspire the project team. With agile methods we define HR services, the product portfolio and the associated processes.
In Design Thinking Workshops, the processes are outlined, immediately implemented in workflows and tested. The target group for the services, namely executives and employees, evaluate each process. Standing ovations for the HR process “Internal Change” – our customer would not have dared to dream that before.
A practicable and reliable toolbox helps and makes the work of a project manager significantly easier and provides answers to all possible questions and challenges. The CPC Compass Online Guide is precisely such a toolbox. It is free of charge.