Change Management Advice for the healthcare sector

The number of new projects initiated by the healthcare sector each year is constantly increasing. The reason for this is that digitalization offers companies a wide range of opportunities to introduce new technologies and infrastructures and to standardize and integrate existing systems. This results in major changes to the organizational structure, processes, roles and responsibilities in the various areas of the company. It is therefore absolutely critical for success to accompany these changes with proven Change Management methods.

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The 5 biggest change challenges for the healthcare sector

1. changes must be implemented.

In IT in particular, there were many projects in the past that were simply installed. And even today, there are still these types of projects that run in the background and are perceived positively by employees. Examples of this include software updates to eliminate bugs and security gaps. In contrast, large, far-reaching change projects require the commitment and conviction of employees coupled with a willingness to change systems and behavior.

2. changes in the healthcare sector need a change story

As agile methods tend to be more widespread in the healthcare sector than in other business areas, it is tempting to "just get started with the project". However, major changes require a shared change story before the project is launched. The sponsors, project members and other stakeholders need a common understanding of the change, from the "reason why" to the "great opportunity". Because only with a strong change story that speaks to the hearts of all key players will the change project get off to a successful start and have a good chance of success.

3. changes need a Guiding Coalition

Projects in the healthcare sector in particular, which entail far-reaching innovations and opportunities, also entail considerable risks. This typically leads to some sponsors giving their formal commitment, but initially taking a wait-and-see approach to the project. And this is exactly what slows down change. This is why major healthcare change projects need a Guiding Coalition that is much more than just a board of sponsors. The Guiding Coalition is an entity that absolutely wants the change to succeed. The change story is their common foundation to achieve the change goals, motivating collaborators around the world and breaking down barriers.

4. early involvement of the employees concerned

When new IT systems, software solutions and technologies lead to far-reaching adjustments to processes, organizational structures, roles and responsibilities, involving employees is the be-all and end-all. Those affected who actively help to shape the change are much more likely to accept it. This is because involvement strengthens the feeling of personal control over the change and is a good way of gaining experience with the change.

5. early communication

In the past, healthcare projects were always reported on when they were successfully completed. Then there was a message on the intranet or a report in the newsletter. This does not work in change projects. After all, their future is at stake. That's why the communication measures have to start at the same time as the project is initiated. The first step is to make the reasons for the changes transparent. Early communication helps those affected to come to terms with the changes and prevents rumors and misinformation. Later on, a variety of communication measures ensure that early successes are shared and that everyone involved keeps an eye on the "great opportunity".

FAQs

Why should I work with CPC?

We are the leading consultancy for Change Management in Germany. We have been supporting international corporations and large medium-sized companies in a wide variety of change projects for more than 30 years. Our clients love us. After 2018/2019 and 2020/2021, we were also voted "Hidden Champion for Change Management and Implementation" in 2022/2023.

Is CPC's Change Management consulting service tailored to my individual needs?

Individuality is important to us: We are convinced that every change project is unique. That's why we work with our clients to combine the right change modules individually. At the same time, as a reputable change consultancy, we have a solid, methodical backbone that ensures quality, speed, documentation and diagnostics. After more than 30 years Change Management , our methodological toolbox is well stocked. And because we are convinced of our best practices, we don't have to reinvent them for your project. This saves time, money and nerves.

Why do I need Change Management now, even though it used to work "without"?

With the digitalization of business models and processes, changes are imminent that cannot be mastered with previous attitudes, skills and knowledge alone. Change Management means stepping out of your comfort zone and daring to try something new.

How does CPC's Change Management dovetail with my project management?

Our Change Management requires strong, well-founded project management. Our Change Management process consists of five process groups that correspond to the PMBOK® project management processes and therefore harmonize perfectly with each other. As a management consultancy, we have also gained excellent experience in combination with the PRINCE2® project management method and agile methods such as SCRUM.

Success Story: How we make ITChange Management

CPC Company Profile

Change success stories directly from everyday project work: What sets us apart, the issues our clients approach us with and the results we achieve together - you can download all this from our company profile. to read .

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CPC Company Profile

Change success stories straight out of our daily project life: What sets us apart from the rest, which topics do we support our clients with and which results have we achieved with our clients? You can find the answers to these questions and more in our new company profile.

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Discuss your project with us:

Change Management Advice for the healthcare sector

The 5 biggest change challenges for the healthcare sector

1. changes must be implemented.

2. changes in the healthcare sector need a change story

3. changes need a Guiding Coalition

4. early involvement of the employees concerned

5. early communication

FAQs

Why should I work with CPC?

Is CPC's Change Management consulting service tailored to my individual needs?

Why do I need Change Management now, even though it used to work "without"?

How does CPC's Change Management dovetail with my project management?

Success Story: How we make ITChange Management

CPC Company Profile

CPC Company Profile

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